What’s included? Absolutely everything.
The agency owner should be the first to set up an account. Once the owner’s account is created, they can invite and add agents to the platform. Agents will then have access to the features assigned by the agency owner, ensuring streamlined control and collaboration.
Yes, you will only be charged once the trial period ends unless you cancel your subscription before the trial expires.
You can cancel your subscription at any time. Refunds are not available after the trial period ends, but there are no cancellation fees.
Contact our sales team to discuss a custom plan that meets your needs and budget.
Yes, Trazel is a web-based platform accessible from any device with an internet connection.
Yes, agency owners can customize access levels to ensure agents only see information relevant to their role.
Yes, you can import your customer profile data by uploading a spreadsheet with key details such as names, phone numbers, emails, date of birth, TSA information, and social media handles. However, please note that booking details cannot be imported from other CRMs at this time. For a smooth transition, we provide a spreadsheet template to help you format the data correctly.
Yes, Trazel allows you to track agent and agency commissions, generate detailed reports, and ensure accurate payment distribution.
Yes, Trazel offers a comprehensive Knowledge Base filled with tutorials, articles, and guides to help you and your team navigate the platform. Whether you need step-by-step instructions or best practices, our Knowledge Base is designed to ensure you get the most out of Trazel, reducing the need for external support and empowering your team to work efficiently.
We value feedback from our users. You can submit feature requests directly through our platform, and we regularly review them to prioritize updates based on user needs.
Trazel is more than just software, it's the foundation for building a thriving, stress-free travel business.
