Privacy Policy

1. Introduction
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At Trazel, we respect your privacy and are committed to protecting your data. This Privacy Policy outlines how we collect, use, and protect the information you provide.

2. Data We Collect
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‍We collect two types of data:
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- User Data: Includes information you provide during sign-up, such as your name, email, and company details.
- Aggregate Data: This includes non-personally identifiable information about your clients, such as booking trends, destination cities, and general geographic data (e.g., zip codes, passport countries). We do not collect or access specific client details such as names, emails, or phone numbers.

3. Data Usage
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We use the data to:
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- Improve our services.
- Analyze industry trends.
- Create reports that help travel agencies understand booking patterns and performance.
- Ensure compliance with security protocols.

4. Data Sharing

We do not sell or share your clients' personal data (e.g., emails or phone numbers). However, we may share anonymized, aggregated data (e.g., booking trends, preferred destinations) with third-party partners to provide insights and enhance the platform.

5. Data Security

Trazel employs industry-standard encryption methods to protect your data. Client-specific information, such as email addresses, phone numbers, and payment details, is stored securely and not accessible by Trazel employees.

6. Cookies

We use cookies to track user activity on our platform for purposes such as improving user experience and conducting analytics. You can adjust your browser settings to refuse cookies, but doing so may affect your use of the Service.

7. User Rights

You have the right to:

- Access your data.
- Request corrections to any inaccurate information.
- Request the deletion of your data from our system.

8. Data Retention

We retain user data for as long as your account remains active. Upon account deletion, all personal information will be erased in accordance with our Data Retention Policy.

9. Updates to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes via email or through notifications on our platform.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@trazel.com.